At d63, your privacy is taken seriously. This Privacy Policy explains what personal information we collect when you use our Philippines mobile betting and casino platform, how we use it, who we share it with, and what rights you have over your own data. Please read this page carefully before registering an account.
d63 is a mobile entertainment platform operating in the Philippines, offering sports betting, live casino games, and slots to registered players aged 21 and above. When you create an account and use our services, d63 acts as the data controller responsible for the personal information you provide. We are committed to handling your data with care, transparency, and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. Our platform is designed exclusively for players based in the Philippines, and all data practices described in this policy apply to Filipino users. If you have any questions about how we handle your personal information, you can reach our support team at any time through the platform's live chat or by visiting the FAQ page.
When you register for a d63 account, we collect the personal information you provide directly, including your full legal name, date of birth, mobile number, email address, and your chosen username and password. During the identity verification process, we may also collect a copy of a valid government-issued ID and a selfie or proof-of-identity document as required by Philippine regulations. When you use the platform, we automatically collect technical data such as your device type, operating system, IP address, browser type, and session activity logs. Payment-related information — including your preferred payment method, transaction history, and deposit and withdrawal records — is collected and stored to process your transactions and comply with anti-money laundering obligations. We only collect the data that is necessary to provide you with a safe, compliant, and enjoyable experience on the d63 platform.
The personal data we collect is used primarily to create and manage your account, verify your identity, process deposits and withdrawals in Philippine pesos, and provide you with access to the full range of games and betting markets on the platform. We also use your data to comply with our legal and regulatory obligations under Philippine law, including age verification, responsible gaming checks, and anti-money laundering requirements. Where you have opted in, we may use your contact details to send you relevant platform updates, promotional offers, and responsible gaming reminders — you can opt out of marketing communications at any time through your account settings. Technical and usage data helps us improve platform performance, identify and fix issues, and ensure a smooth mobile experience for all Filipino players. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
d63 does not sell your personal data to third parties under any circumstances. We may share your information with carefully selected service providers who assist us in operating the platform — such as payment processors, identity verification providers, and cloud infrastructure partners — but only to the extent necessary for them to perform their services on our behalf. All third-party service providers are contractually required to handle your data securely and in accordance with applicable Philippine data protection law. We may also disclose your personal information to regulatory authorities, law enforcement agencies, or courts when required to do so by law or in response to a valid legal request. In the event that d63 undergoes a business restructuring or change of ownership, your data may be transferred as part of that process, and you will be notified in advance where required by law.
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure in order to comply with anti-money laundering and financial record-keeping requirements. If you request the closure of your account, we will deactivate it promptly and begin the process of securely deleting or anonymising personal data that is no longer required for legal or regulatory purposes. Data that has been anonymised — meaning it can no longer be linked back to you — may be retained indefinitely for analytical and platform improvement purposes. If you have questions about how long specific categories of your data are held, please contact our support team.
As a data subject under the Philippine Data Privacy Act, you have the right to be informed about how your personal data is collected and used, which is the purpose of this Privacy Policy. You also have the right to access the personal data we hold about you, to request corrections if any information is inaccurate or incomplete, and to request the deletion of data that is no longer necessary for the purposes for which it was collected. You have the right to object to the processing of your personal data for direct marketing purposes, and to withdraw your consent to any processing that is based solely on your consent. To exercise any of these rights, please contact the d63 support team through the platform — we will respond to all verified requests within a reasonable timeframe and in accordance with our obligations under Philippine law.
The d63 platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how players interact with the site so we can continue to improve the experience. Essential cookies are required for the platform to operate and cannot be disabled — these include session cookies that keep you logged in during your visit. Analytical cookies help us understand which features are most used and where players encounter difficulties, allowing us to prioritise improvements. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites.
d63 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure. All data transmitted between your device and the d63 platform is encrypted using industry-standard protocols, and sensitive information such as payment details and identity documents is stored in secured, access-controlled environments. We conduct regular security reviews and work with qualified professionals to identify and address potential vulnerabilities in our systems. Access to personal data within d63 is restricted to authorised personnel who require it to perform their job functions, and all staff with access to personal data are trained in data protection responsibilities. While we take every reasonable precaution, no online platform can guarantee absolute security — if you suspect that your account has been compromised, please contact our support team immediately.
d63 may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable Philippine law. When we make material changes, we will notify registered players through the platform or by email before the updated policy takes effect. The date at the top of this page will always reflect when the policy was last revised, and we encourage you to review it periodically. Continued use of the d63 platform after any changes to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact the support team to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way d63 handles your personal data, our support team is available 24 hours a day, seven days a week. You can reach us through the live chat feature within the platform or by visiting the FAQ page for answers to common questions. For formal data privacy requests — such as access, correction, or deletion requests — please contact us through the platform and include your registered account details so we can verify your identity before processing your request. You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. We are committed to resolving all privacy-related concerns promptly, fairly, and in accordance with our obligations under Philippine law.
Quick answers to what Filipino players ask most about data and account privacy.
d63 is built for Filipino players who value both great entertainment and responsible data practices. Register today to access sports betting, live casino, and slots — all in Philippine pesos, all on one secure mobile platform.